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Terms & Conditions

Welcome to Casinovice. As this is an online gaming and gambling website, there are a number of laws and conditions that regulate our activities. They are explained to you in these terms and conditions. Please be sure to read these Terms carefully, as they form a legally binding contract between you and us.

_____________________________________________________________

1. Information about us

1.1 The website www.casinovice.com, is operated by Aspera Operations B.V., incorporated in Curaçao with company registration number 166061, and registered office address at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Curaçao

1.2 This website is licensed and regulated by Curaçao eGaming, license No. 1668/JAZ, granted to provide interactive games of chance via the Website (as defined below) (“Services”).

1.3 You hereby acknowledge and agree that we may authorise commercial agents, including, but not limited to, Aspera Operations LTD, of Warlies Park House, Horseshoe Hill, Waltham Abbey, London EN9 3SL, UK to act as a clearing service provider.

1.4 The games offered by Casinovice are games of chance: Casino, Live Casino, Jackpot Games and other games as may from time to time become available on the Website.

1.5 References in these terms and conditions to “Casinovice”, "the Website" “we”, “us” or “our” are to Aspera Operations B.V.

1.6 All references to “Player”, “end user”, “you”, “yours” and/or “your”, in these terms and conditions refers to any user which accesses and plays on Casinovice.

1.7 Any reference to “Games” or “Game” in these terms and conditions refers to the gaming products offered on Casinovice.

2. Agreement Between You and Us

2.1 Your use of the Website, including any registration or engagement with our Services, signifies your consent to adhere to these Terms, along with any subsequently integrated terms, which might include, among others:

(a) The Privacy and Cookie Policy governing the treatment of your data;

(b) The specific rules for games available as part of our Services, which are accessible within the game interface itself. This includes, but is not limited to, restrictions on game play and maximum allowable wins (“Game Rules”);

(c) Conditions specified in relation to particular Services interactions;

(d) Any and all other terms, conditions, rules, or policies related to the Services, including those pertaining to promotions, bonuses, and special offers, as they may be updated or introduced over time.


2.2 We may periodically update these Terms due to various reasons, including commercial, customer service, legal, or regulatory considerations. Updates will be posted on our Website, where the latest version of the Terms can always be found. With each visit to our Website or use of our Services, you are considered to have accepted the latest version of these Terms, including any modifications that may have been implemented since your last visit. Should you find any term unacceptable, you have the option to close your account and must discontinue using our Website and Services immediately.

3. Account Creation and Verification Process

3.1 By registering an account with us, you guarantee that:

(a) Your age meets or exceeds (i) 18 years of age; or (ii) the age at which gambling is legal under any law that applies to you, whichever is the greater

(b) All information you provide during the registration process is true and complete. You also commit to continuously update your account on any changes to this information;

(c) You are of sound mind and possess the legal authority to form binding agreements, including adherence to these Terms and any following transactions or interactions with the Services

(d) The account you are creating is intended exclusively for your own personal use, and not acting on behalf of anyone else;

(e) You will not engage in selling, transferring, or otherwise trading of your account benefits to others, nor will you try to obtain the same from others;

(f) You are responsible for adhering to all relevant local, national, and international laws and regulations that may affect your access to and use of the Services, and you commit to continual compliance with such laws;

(g) You do not hold any previous account with Casinovice.


3.2 The creation or operation of more than one account by an individual for accessing the Services is strictly forbidden.

3.3 To create or hold an account with us is not allowed if you are identified as a Politically Exposed Person (PEP), a Head of an International Organisation (HIO), or a close relative or associate of either (collectively referred to as "PEP/HIO Related Persons"). Should there be any change in your status as a PEP/HIO Related Person post registration, you are obliged to inform us without delay.

3.4 Only one account per household, email, phone number, IP address, payment method, e-wallet and device is allowed, to support the rule of maximum one account per individual. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts. If two or more users share the same household, IP address and/or device, we must be informed by the respective Accounts’ holders. We retain the right to still enforce these limitations, unless sufficient evidence satisfies the one account rule when assessed individually. Additionally, we may withhold any winnings from these accounts and apply administrative fees if found in violation. For guidance, our customer support is available for assistance.

3.5 Any attempts to transfer funds between Casinovice accounts, either directly or indirectly, are strictly prohibited.

3.6 Acceptance of these Terms and the registration to use our Website implies your acknowledgment and agreement to our right to conduct identification, credit, fraud, and other necessary verification checks as per legal and regulatory requirements. You commit to providing all requested information for these verifications and understand that we may need to suspend or restrict your account until these verifications are satisfactorily completed.

3.7 Part of the account registration and verification involves the potential sharing of provided information with third parties to assist in the verification process. By agreeing to these Terms and proceeding with registration, you explicitly consent to the transfer and processing of your information by these third parties as necessary for completing verification processes.


4. Restricted territories

4.1 You acknowledge that accessing and using the Website and any products offered therein may be considered illegal in certain jurisdictions or countries. It is your responsibility to determine if accessing and using the Website complies with the laws applicable in your country. Casinovice expressly disclaim any representations regarding the legality of the Services and your usage thereof.

4.2 At our complete discretion, we may occasionally restrict access to our Website, account registration, or use of our Services for individuals situated in specific territories or jurisdictions, known as "Restricted Territories". At the current moment, Restricted Territories notably include, but are not limited to, the USA, Netherlands and Curaçao.

4.3 To enforce these restrictions, we implement technological measures aimed at preventing access from Restricted Territories. It is acknowledged and agreed by you that we bear no liability for any losses you may incur as a result of attempts to access our Website and Services from such territories. This includes attempts to bypass any implemented controls or technological measures intended to restrict access.

4.4 If  you are resident in a territory where certain jackpot games are not eligible to participate in, or if you knowingly attempt to circumvent Casinovices’ systems by using a virtual private network connection to participate in jackpots which you would otherwise not be eligible to participate from, Casinovice reserves the right to withhold all winnings or deposits made.


5. Your Account Security

5.1 You are obligated to maintain the confidentiality of your account credentials, including your username and password, ensuring non-disclosure to any third party. We shall bear no liability for losses incurred due to the improper use of your account details or unauthorised access to your account.

5.2 In the event you suspect or become aware of third-party access to your account, it is imperative that you notify our customer support team without delay.

5.3 The responsibility for securing any devices used to access our Services, and for all actions undertaken through your account, rests solely with you.


6. Management of Account Balances, Deposits, and Withdrawals

6.1 To engage with our Services, your account must be credited with "real money" or an equivalent form of currency, through methods and sources belonging and/or registered to you personally

6.2 We reserve the right to verify your ownership of payments instruments used. Transactions made contrary to this rule may be considered void, with any winnings generated from such deposits forfeited.

6.3 The limits for deposits can vary, influenced by the chosen deposit method, your historical interaction with our account and services, any limitations you've placed upon yourself, or limits we've established at our discretion.

6.4 Funds you deposit will be accredited to your account following our confirmation of receipt.

6.5 Our services do not constitute banking; therefore, deposited funds are not insured by any government agency, do not receive insurance or protection from any deposit insurance system and will not accrue interest. Player funds are held segregated and are not mixed with corporate funds.

6.6 We reserve the right to offset any debts or amounts you owe us under these Terms against the balance in your account, without prior notification.

6.7 You commit to depositing funds solely for the purpose of engaging with and utilising our Services. Should we, based on our own judgement, suspect that the funds deposited are not intended for service interaction, we retain the right to either suspend or terminate your account. Such actions may also necessitate reporting to appropriate regulatory bodies.

6.8 Should a deposit not be successfully completed, be cancelled by either you or an external party, or if the funds fail to reach us for any reason ("Failed Deposit"), we are authorised to nullify any related account balances, bonuses, and accrued winnings.

6.9 In compliance with anti-money laundering legislation and our internal guidelines, we may conduct investigations into the origins of the funds you deposit. If these investigations fail to verify the legitimacy of your funds, we may request additional information from you. Failure to verify the legitimacy of your funds to our satisfaction may lead to account suspension or closure.

6.10 In the event of a chargeback, deposit reversal, or cancellation initiated by you or on your behalf ("Deposit Cancellation"), you agree to compensate us fully for any resultant losses. You pledge not to engage in any activities that could lead to such Deposit Cancellations, adhering to all applicable laws in this regard.

6.11 We strive to avoid imposing charges on your transactions for deposits and withdrawals. However, certain payment methods or instances involving foreign currency transactions may incur fees. 

6.12 You may face additional charges from your bank, credit/debit card issuer, or payment service provider related to your transactions. By engaging in financial transactions with us, you affirm that you have inquired about and understand these potential fees and accept responsibility for them.

6.13 If you deposit funds into your account, these need to be wagered at least once (x1) before initiating a withdrawal. If this requirement is not met, we reserve the right to apply a fee to your account to offset our processing costs for both the deposit and the withdrawal. This fee will be taken from the withdrawal amount prior to its execution.

6.14 Engaging in fraudulent or abusive behaviour, which includes illegal activities, harassment, threats, and other forms of misconduct, is strictly prohibited and may result in account termination. In such a case, we may impose a reasonable and justified fee to cover refund processing if applicable, inclusive of any third-party charges incurred due to the investigation of such activities. You will be formally notified of the reason and amount of the fee, which will be deducted from your account balance, with any remaining funds returned to you.

6.15 You may request withdrawal of funds from your account, stipulated that our internal checks relating to KYC and fairness of play as outlined in these Terms have been successfully conducted and approved.

6.16 Withdrawals may be delayed or cancelled as we conduct additional checks that we deem necessary at our discretion from time to time. We may refuse withdrawal requests and/or withhold funds if any irregularities are found during our investigations.

6.17 Winnings that have been validated will be credited to your account and made available for withdrawal, adhering to the stipulations set forth in these Terms, our security assessments, and within the bounds of any withdrawal restrictions we might implement. We reserve the right to pay your winnings in instalments. Currently our standard withdrawal limits, excluding progressive jackpots winnings which are paid in full, are set at:

(a) A daily maximum of €4,000 (or its equivalent in another currency);

(b) A weekly maximum of €10,000 (or its equivalent in another currency); and

(c) A monthly maximum of €20,000 (or its equivalent in another currency).

6.18 In instances where you receive payments by mistake, we commit to using all reasonable means to identify such errors and notify you promptly. If you become aware you are erroneously credited with any amount, you shall notify us. You agree to keep those funds in trust, and return them immediately as instructed.

6.19 You have the exclusive responsibility to, if applicable, report any withdrawn funds, including winnings, to the appropriate tax or other regulatory authorities as may be required by law.

6.20 We strive to ensure accuracy in processing withdrawal requests, but we cannot be held accountable for any mistakes or oversights you make when initiating withdrawals. Should there be any incorrect processing of your deposit or withdrawal requests, it falls upon you to alert us. We will then make all reasonable attempts to rectify the issue.

6.21 Withdrawals are typically processed using the same payment method(s) you used for deposit. However, if a withdrawal cannot be processed back to the original deposit method or if you request a withdrawal through a different method, we may require additional proof to verify you are the rightful owner of the account in question. In line with our regulatory duties, we reserve the right to delay or suspend withdrawals until we have satisfactorily completed all necessary verifications.

6.22 Your obligations include:

(a) Maintaining accurate and current details for all payment methods linked to your account. Failure to update payment method information may lead to the rejection of deposit and/or withdrawal requests.

(b) Informing us immediately if you suspect any payment method connected to your account is at risk of unauthorised use or if you have been affected by identity fraud which could impact these payment methods. Upon such notification, we will temporarily suspend your account to halt any further use of our Services until you instruct us otherwise.

6.23 Transactions involving your account are facilitated by external third-party financial institutions, payment agents, or payment service providers ("Payments Facilitators"). By using our Services, you grant us the authority to interact with Payments Facilitators on your behalf to manage deposits and withdrawals as per your directives provided through our Website.

6.24 We reserve the right to disclose or withhold any portion of your winnings as necessitated by applicable laws or as demanded by authoritative bodies.


7. Placing Bets and Game Fairness

7.1 The maximum amount you are allowed to bet is determined by the balance in your account, the limits established in the Game Rules and/or any limits set for your account. We have the sole authority to set both the minimum and maximum stakes for each wager, which will be clearly communicated on our Website before you commit to a bet.

7.2 We accept no responsibility or liability if you engage in a game without a complete understanding of the Game Rules or its operational mechanisms.

7.3 By engaging with our Services, you acknowledge the inherent risk of financial loss. You assume full responsibility for any losses incurred and agree that your participation in the Services is governed by your personal choice, discretion, and risk. Consequently, you waive any right to lodge claims against us, our affiliates, or any related personnel, including directors, officers, shareholders, and employees.

7.4 Our Website hosts games developed by esteemed third-party creators. These games undergo rigorous testing and certification by independent labs, focusing on the fairness of the random number generators (RNG) and return to player (RTP) percentages.

7.5 It is recognised and accepted that we do not influence the technical aspects or functionality of the games available on our Website. Thus, we cannot be held accountable for any discrepancies, bugs, or errors within a game that might affect the expected RNG and RTP standards.

7.6 Game-specific maximum payout limits are enforced, as outlined in the applicable Game Rules. You are responsible for familiarising yourself with these Game Rules to ensure that any bet you place does not surpass the maximum payout limits, understanding that exceeding such limits may impact the outcome of your wager.

9. Bonuses

9.1 Occasionally, we might present you with bonuses or complimentary credits added to your account ("Bonus(es)"). These Bonuses are designated for use as outlined in our Bonus Terms & Conditions at the time of the offer, adhering to any supplementary terms, conditions, and/or limitations given linked to the specific bonus. You are not able to withdraw any Bonus amounts, or winnings derived therefrom, until you meet all related conditions such as eligibility requirements and play-through obligations as outlined for the bonus accepted.

9.2 We reserve the right to exclude you from our marketing communications and make you ineligible for future offers or promotions, should we deem you are not utilising the promotions in good faith. This exclusion is at our sole discretion. 


10. Use of our website

10.1 Accessing our Website via mobile networks outside of a Wi-Fi connection may incur additional data charges by your service provider. We are not liable for any such charges that arise while you use the Website.

10.2 Should you experience a disconnection from our Services during gameplay for any reason, we will endeavour to resume the game at the same point upon your reconnection and launching of the game, although this cannot be guaranteed. If resuming the game is not possible, we will refund any bets that were unsettled at the time of disconnection by crediting your account. In cases where:

(a) a disconnection occurred during a play cycle offering the chance to increase already won amounts, the digitally recorded winnings up to the point of disconnection will be credited to your account without the possibility of participating further in any opportunity to increase those winnings upon reconnection; and

(b) the game did not require any further input or decisions from you after disconnection, the game will be concluded normally.


11. Acceptable Use of Our Services

11.1 When utilising our Services, you affirm that:

(a) You have the legal right to access and use the Services.

(b) You are not located in a Restricted Territory when placing bets through the Services.

(c) The information you have provided for account creation and access to the Services is truthful, up-to-date, and complete.

(d) All funds deposited into your Casinovice account are from legitimate sources and have not been acquired by illegal or unlawful means.

(e) You will not exploit the Services as a channel for money transfer in any unauthorised manner.

(f) You will not use the Services for any illegal, fraudulent, or unauthorised activities, including but not limited to money laundering, as per the laws of any applicable jurisdiction.

(g) You consent to our monitoring and recording of your physical location and activities while using the Services, and to the reporting of this information to regulatory authorities as may be required.

11.2 If we have reasonable grounds to believe that you are involved in, or have been involved in, activities that are fraudulent, illegal, or in significant breach of these Terms, including but not limited to money laundering, or any other improper conduct, we reserve the right to block your access to the Website and/or Services, or to suspend, limit, or terminate your account immediately and for an indefinite period ("Access Restriction"). Upon the imposition of an Access Restriction, you acknowledge and agree to:

(a) Make all reasonable efforts to assist and cooperate with our inquiries and investigations into the actions that led to the Access Restriction;

(b) Understand that we are not obligated to refund any remaining balance in your account, which will be deemed forfeited; and

(c) Accept that we may disclose your identity and details of your suspected illegal, fraudulent, or improper activities to relevant authorities, online service providers, banks, credit card companies, electronic payment providers, or other financial institutions as deemed necessary.

11.3 To ensure fairness for all users, you are prohibited from using any innovative or recognised betting strategies or software designed to bypass the inherent house advantage in our games. If we identify that you have participated in such activities, we reserve the right to immediately suspend, terminate, or restrict your account and retain any funds in your account.

12. Third-Party Software

12.1 Engaging with some features of our Services may occasionally necessitate the download or use of software from third-party providers. You might also need to accept separate end-user licence agreements for such software, to which you agree to adhere. Furthermore, you commit not to alter, modify, decompile, replicate, or reverse-engineer any third-party software made available as part of the Services, unless such actions are explicitly allowed or are permissible under law.


13. Information Technology Failures

13.1 We commit to employing all reasonable efforts to rectify any issues with the software or hardware we utilise to deliver the Services.

13.2 We shall bear no liability for any direct or indirect losses you incur as a result of service disruptions or failures caused by technical malfunctions, whether related to software, hardware, or network conditions that hinder your interaction with the Services. This includes limitations on your ability to engage in gameplay, participate in promotional activities, utilise Bonuses, or execute deposits and withdrawals.


14. Responsible Gambling

14.1 You may at your discretion impose limits to your access, or how much you can deposit to your account, during a given period. For detailed information and self service, please refer to the Responsible Gambling section on our Website. As a registered account holder you may: (i) Set a limit on the amount that you may wish to deposit within a specific period of time; (ii) Temporarily limit access to your account for a certain period of time; (iii) Exclude yourself from playing for a definite or an indefinite period of time.

14.2 At any time, you have the option to fully discontinue the use of our Services, either temporarily or permanently. Additionally, you have the right to request a period of "self-exclusion" from our Services, a request that will be implemented immediately. During this self-exclusion period, you agree to, and we will enforce, a restriction on:

(a) Any form of access to your account and/or the Services, for any reason or by any means; and

(b) The initiation of deposits or withdrawals, or access to any funds in your account, until the self-exclusion period ends. At that point, access to your account will be reinstated. For detailed information and self service, please refer to the Responsible Gambling section on our Website.

14.3 Should you opt for a permanent self-exclusion, we will proceed to permanently close your account. Consequently, you will lose the ability to access it, and any remaining funds will be remitted back to you under the General conditions of withdrawal of funds in your account.

14.3.1 Following a self-exclusion request, we will use our best endeavours not to send you any further marketing materials or bonus offers and, in any event, will ensure that we will not send you any further marketing materials or bonus offers following 24 hours of an Account closure.

14.3.2 Whilst we are committed and strive to enforce our social responsibility obligations, we trust you understand that human error cannot be completely ruled out and we therefore solicit your full collaboration at all times. We shall take no responsibility and exclude all forms of liability should you continue gambling or persist in using the Website, with the intent of avoiding or circumventing the relevant measures in place. This includes;

  1. re-opening or attempting to register accounts with us by using false or misleading personal data so as to bypass limits, exclusions and other responsible gaming tools previously requested by you.

  2. Failure to notify us should you at any point notice discrepancies or malfunctions of the tools provided, enabling you to bypass responsible gaming tools previously requested by you.

14.3.3 If you request limits or closure by reaching out to our customer support via chat or email rather than the self service facilities, note that we require clear details as to reason, periods and/or amounts in order to carry out your request fully. It’s important that you assist in the correspondence with us, up until full confirmation that your requested action has been carried out. We shall take no responsibility and exclude all forms of liability for account activity due to ambiguous or incomplete requests.

14.4 Given the operational independence of all Aspera brands and websites (“Aspera Brands"), a desire to extend self-exclusion to all associated brands requires individual self-exclusion requests through each brand's website or customer support email. 

14.5 You are to note that we would not be made aware of any limitations you may set through any other gambling websites, nor through any national schemes other than provided by the jurisdictions in which we hold our license(s).


15. Our Right to Suspend or Terminate Services

15.1 Should your account show no signs of activity, signified by a successful log in to your account, for a continuous period of 12 months, it will be classified as an "Inactive Account." An inactivity fee of $15 (or its equivalent in other currencies) will be charged monthly until the account balance depletes to zero. At zero balance, the account will automatically close. To reactivate a closed Inactive Account for future use of the Services, you must contact our customer support. We will make efforts to notify you if your account becomes inactive and before any inactivity fees are applied.

15.2 If it comes to our attention that you are, or were at any time, below the age required to engage with our Services:

(a) Your access to the Services will be promptly suspended, including any ability to withdraw or deposit funds into your account.

(b) Any funds that were deposited while you were underage will be returned to you, after deducting any winnings that were paid out from those deposits. Additionally, we maintain the right to reclaim any winnings that were disbursed to you during the period you were underage, especially if those winnings surpass the total amount of funds deposited during that time.

15.3 We reserve the right to limit your access to the Services, temporarily suspend, or permanently terminate your account at our discretion on the grounds of material failure to adhere to these Terms and Conditions.

15.4 If we believe that your gambling will cause you financial or personal difficulties, We reserve the right to close Your Account at any time.


16. Complaints and Disputes

16.1 If you encounter any issues with our Services, we encourage you to reach out to our customer support team promptly, providing detailed information about your concern. 

16.2 Should your complaint not be resolved to your satisfaction, you have the option to request that the matter be reviewed by our compliance department for further examination. All correspondences from us will be directed only to the email address associated with your account.

16.3 If you are of the opinion that we have significantly violated our licensing agreements, you are entitled to contact the appropriate licensing authority referenced in clause 1.2. This can be done through the designated email address provided for this purpose, which can be found in or linked from the footer of our Website.

16.4 In cases of dispute, it is agreed that the digital records maintained on our servers, which facilitate the operation of our Services, will be deemed the conclusive authority in deciding the result of any claims or complaints raised by you.


17. Our Responsibility for Loss or Damage Suffered by You

17.1 The Services we offer are provided "as is”, intended solely for your personal use. We expressly disclaim all warranties and representations, whether express or implied, related to the Website and the Services. This includes any implied warranties of merchantability, title, fitness for a particular purpose, and non-infringement, as well as guarantees that the Services will be error-free or immune to hacking and/or devoid of harmful or malicious code. Moreover, we acknowledge that the Website and Services might periodically be unavailable due to various reasons, and therefore, we explicitly disclaim any warranty concerning their use, availability, performance, or security. Under no circumstances will we be liable for any loss of profit, business, interruption, or opportunity you might experience.


18. Indemnity

18.1 You agree to indemnify and hold harmless us, our affiliates, officers, directors, shareholders, agents, and employees from any liabilities, claims, losses, or demands brought by third parties as a result of your breach of these Terms, including any documents referenced herein, or your infringement of any law or third-party rights.

18.2 You acknowledge that Casinovice and its affiliates will maintain records of your identity and related details, such as your name, address, and payment methods, which are crucial for providing the Services under these Terms. You agree to indemnify us against any inaccuracies or falsehoods in the information you submit.


19. Intellectual Property Rights

19.1 We hold ownership or are the authorised users or licensees of all intellectual property rights associated with or utilised in delivering the Services to you. This encompasses all content on the Website, including but not limited to copyrights, patents, designs (both registered and unregistered), trademarks, service marks, source codes, specifications, templates, graphics, logos, and any rights existing globally related to websites, content, databases, formats, interfaces, programming, service offerings, software, or any applications thereof, along with any modifications, improvements, developments, and enhancements. Unless specifically stated otherwise, we do not convey any express or implied rights to you regarding any of the intellectual property rights mentioned.

19.2 The content made available to you through the Website is intended solely for your personal use. Any further use, distribution, or reproduction of such content without our express prior written permission is strictly forbidden.

19.3 We grant you a revocable, non-exclusive, non-sublicensable, non-commercial, personal licence to use the Intellectual Property as strictly necessary for your proper use of the Website and Services. We reserve the right to undertake any necessary legal actions to safeguard our Intellectual Property and prevent any unauthorised use of our data, Website, or Services.


20. Other Important Terms

20.1 We reserve the right to transfer or assign our rights and obligations under these Terms to a third party. Any such transfer or assignment will be communicated to you in writing, and we will make reasonable efforts to ensure that your rights under these Terms are not materially affected.

20.2 Your rights and obligations under these Terms are personal and may not be transferred or assigned to a third party without our explicit prior written consent, except as required by court order or similar authoritative body of competent jurisdiction.

20.3 These Terms constitute a legally binding contract between you and us, and no third party will have the right to enforce these Terms.

20.4 If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, it will not affect the validity or enforceability of the remaining provisions, which will remain in full force and effect.

20.5 Our delay in enforcing any of our rights under these Terms will not constitute a waiver of those rights, and we reserve the right to enforce them at a later date.

20.6 We will not be liable for any losses or damages resulting from events beyond our control, including but not limited to acts of God, labour disputes, power failures, governmental or authority actions, telecommunications network failures, or actions of third parties. In such events, we may suspend or cancel our Services without liability.

20.7 These Terms constitute the entire agreement between you and us. You acknowledge that you have not relied on any representations, undertakings, or promises not expressly stated in these Terms.

20.8 Notices to us must be sent to our registered office address. Notices to you will be sent to the postal or email address provided by you, unless you inform us of a different address or email.

20.9 These Terms are governed by and construed in accordance with the laws of Curaçao. You agree that the courts of Curaçao will have exclusive jurisdiction to settle any claims arising from or relating to these Terms.

20.10 These Terms may be provided to you in another language for convenience, but the English language version will prevail in case of any conflict.

Version 1.0
Updated May 2024